HSB Technical

Position: Inbound Sales / Customer Service
Job ID: 1353/43
Location: Southampton
Rate/Salary: Up To £25,000
Type: Full Time, Permanent
Benefits: 25 Days Holiday Plus BH, Good Pension, On-site Parking plus more

You could already be working in a Customer Service, Sales, Inbound Sales or Quotations position.

HSB Technical Ltd is a specialist recruiter within the Power & Propulsion, Shipbuilding, Shipping & Energy and Aerospace sectors. We have a number of permanent and contract vacancies for multiple businesses across the UK and overseas.

The below job description will outline this position of: Inbound Sales / Customer Service based in Southampton

In this position you will find yourself speaking to customers over the phone and via email. You will support the customer with product knowledge (don't worry, this will be taught and can be obtained from the detailed system), followed by supplying the customer with a verbal or written (emailed) quotation. Once the customer has the quote, you either take payment for the goods and organise dispatch through the onsite warehouse or you call the customer questioning if the quote was of any interest – followed by reasearch questions surrounding price/availability.

Ideally, this person will have a connection to the maritime environment, perhaps someone with a passion for being on the water as a hobby, a person working in a chandlery wanting the next step, or someone working in a maritime related business conducting similar activities.

HSB Technical’s client is a very established and well-regarded business entity.

Duties and responsibilities of the Inbound Sales / Customer Service person based in Southampton:

* You will: Speak to customers over the phone, via email and, should it be needed – face to face

* When speaking to customers, you will learn to take accurate information enabling precise quotations (ideally a same-day turnaround)

* Focus on customer orders and deliveries are invoiced correctly

* Update any price changes on the in house system as and when required

* Follow up on quotations sent out

* Attend trade shows when required

* A good team player

Qualifications and requirement for the Inbound Sales / Customer Service based in Southampton:

* Driving Licence would be beneficial for this position

* Full right to live and work in the UK essential

This vacancy is being advertised by HSB Technical who have been appointed to act as the recruitment consultancy for this role